Frequently Asked Questions

Check-in time is from 15:00. If you do arrive earlier, we will try our best to get a room for you as soon as possible.

Check-out time is 11:00 and later hotel check-out times are available (subject to availability) at an extra cost.

We are happy to look after your luggage in a safe and secure storeroom at no extra cost.

There are a range of parking options in the immediate vicinity including over 200 spaces at Cambridge Station car park, just 1-minute walk away (please enter CB1 2JW into your satellite navigation system).

Our hotel fitness suite is available for all guests and equipped with treadmills, cross-trainer, bikes, free weights and resistance machines.

Only guide dogs are allowed in the hotel.